Data Controller

The company responsible for processing your data under this Privacy Policy is: ROBATA, S.L.

NIF: B66661547

Address: C/ Enrique Granados 55 Bajos 08008 Barcelona Email address

The company responsible for processing your data under this Privacy Policy is: ROBATA, S.L.

NIF: B66661547

Address: C/ Enrique Granados 55 Bajos 08008 Barcelona

Email address: [email protected] Web: robata.es/

Telephone: 937826000

Registered in the Mercantile Registry of Barcelona, ​​Volume 45179, Folio 38, Page B479381 and Registration? 1a

At ROBATA, S.L., we recognize the importance of protecting your personal information and we are committed to treating it responsibly and in accordance with data protection laws.

This privacy policy aims to regulate all aspects related to the processing of data of the different users who browse or provide their personal data through the different forms located on the website.

Personal Data

Personal data is information that identifies you or makes you identifiable. Through the website, in the boxes established for this purpose, we collect the personal data that the user communicates to us: name, surname, email, telephone number, postal address, city, etc., as well as all data that the user voluntarily provides us through any of the social networks of which the user is registered. In this case, privacy will depend on the configuration established by the user as well as the terms and conditions of the social network itself.

The user’s visit to the website does not imply that they have to provide any information about their personal data. However, if they do provide it, the data will be treated lawfully, subject at all times to the principles and rights contained in the RGPD 2016/679 of April 27, 2016 and the LOPDGDD 3/2018 of December 5.

Purpose, duration and legitimacy of processing:

We will process the data provided by the user for the following purposes:

To respond to the request or query made by the user through the contact form on the website. We collect and process the user’s personal data in order to process and manage your request, query or any request made through said form. We will retain this data for the time necessary to comply with your request and for the time established by law with a minimum duration of 3 years.

The basis for legitimacy of the processing of the data will be the consent given by the user by selecting the box to accept our privacy policy before sending the request. The user has the right to revoke their consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.

To improve your experience when browsing the website. We will retain these data as long as the user does not revoke his/her consent to the processing of the same by deleting the cookies and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy to improve your experience when browsing the website is the consent given by the user when accepting the cookies. The user has the right to revoke his/her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.

Manage our social networks and send you information about our activities and products. We will retain these data as long as the user does not revoke his/her consent to the processing of the same and for the time established by law with a minimum duration of 3 years.

The legitimate basis for managing our social networks and sending you our activities and news is the consent you give us for this. The user has the right to revoke his/her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.

Sending newsletters and bulletins about ROBATA, S.L. products. With the user’s consent, we collect and process their personal data in order to send them information about our products and services. We will retain these data as long as the user does not revoke their consent to the processing of the same and for the time established by law with a minimum duration of 3 years.

The basis for legitimation of the processing of the data will be the consent given by the user when selecting the box to accept our privacy policy before subscribing to the newsletter in the form enabled for this purpose on the website. The user has the right to revoke their consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.

Manage the CV sent by the interested party through the form enabled for this purpose and include it in the company’s candidate database. These data will be processed for a maximum period of one year, after which the data will be blocked for the legally established period of time, guaranteeing total respect for confidentiality both in the processing and in its subsequent destruction.

The legitimate basis for managing and processing the interested party’s CV is their consent, which they express by carrying out an affirmative action to send it and selecting the box to accept our privacy policy prior to sending it. The user has the right to revoke their consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.

Management and development of the user’s registration for attendance at an event or activity organised by ROBATA, S.L. through the data collected in the form enabled for this purpose on the website. We will retain these data for the duration of the event and for the time established by law with a minimum duration of 3 years.

The basis for legitimation of the processing of data will be the consent given by the user by completing the participation form enabled for this purpose on the website and selecting the box for acceptance of our privacy policy and the specific rules for said contest or draw. The user has the right to revoke his or her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.

Manage reservations in our establishment for users through our reservation form located on the website. The data provided will be kept as long as the contractual relationship between the parties exists, as well as for the time established by law with a duration of 15 days.

minimum ration of 3 years.

The legitimate basis for attending to and managing the reservation made by the user through the web form will be the execution of a contract in which the interested party is a party. If the user does not provide their personal data, their reservation cannot be managed, and the requested service cannot be provided.

Assignment or communication of personal data and international transfers

Your data will not be communicated or transferred to third parties, unless there is a legal obligation or those providers linked to the Controller who act as data processors.

Our servers are located in the European Union, and in general, we hire service providers also located within the European Economic Area or in countries that have been declared to have an adequate level of protection.

If we need to use external service providers that require the transmission of personal data outside the European Union or in countries that have not been declared to have an adequate level of protection, we will ensure the security and legitimacy of the processing of your data through adequacy decisions, standard clauses, binding corporate rules, exceptions or any other instrument approved by the supervisory authority that offers adequate guarantees for the international transfer of data.

Data Update

It is important that in order for us to keep personal data updated, the user informs us whenever there has been any change in it, otherwise, we are not responsible for the veracity of the same.

The user guarantees that the personal data provided is true, guaranteeing that all the information provided corresponds to the real situation, that it is updated and is accurate, being obliged to communicate any modification.

Third Party Data

If the user provides data of third parties for any purpose to ROBATA, S.L., he/she guarantees that he/she has obtained this data lawfully, that he/she has previously informed those affected, obtaining their consent to communicate it and that the information provided is accurate and truthful.

Mandatory nature of the information requested

All our forms have an asterisk (*) in the mandatory data. If the user does not provide these fields, or does not check the box accepting the privacy policy, the information will not be sent.

Rights of interested parties

You have the right to access your data and obtain confirmation of its processing, as well as a copy of the personal data being processed. You have the right to update them and request the rectification of data that is inaccurate or request their deletion when the data is not necessary for the purposes for which it was collected. You can request a restriction on the processing of your data and oppose the processing of your data by revoking your consent, as well as exercise the right to data portability. Likewise, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us at C/ Enrique Granados, 55 Bajos – 08008 Barcelona (Barcelona). E-mail: [email protected].

If you consider that your rights have not been properly respected, you have the right to file a complaint with the supervisory authority at www.aepd.es.

Data processing of minors

Anyone who provides data through the forms on this website and accepts its processing declares to be over 14 years of age, and access and use of the portal is prohibited for minors under this age. If at any time, the Controller detects that a minor under 14 years of age has provided personal data, we will proceed to cancel it. Likewise, parents or guardians may in any case contact ROBATA, S.L. to block the access account of minors under their care who have registered by falsifying their identity.

Social networks

The purpose of tools such as Facebook, Twitter, Instagram, etc. or other social networks is to give visibility and dissemination to the activities carried out by our organization. These tools store personal data on the servers of the respective services and are governed by their own privacy policy. It is recommended that you review and read the conditions of use and privacy policy of the social network at the time of registration, taking into account the different configuration possibilities in relation to the degree of privacy of the user profile on the social network.

Likewise, the Controller reserves the right to remove from its social networks any information published by third parties that violates the law, incites others to do so, or contains messages that violate the dignity of people or institutions. As well as the right to block or report the profile that is the author of these messages.

Treatment of Cookies

A cookie is a small file that is downloaded and stored on the user’s computer when they access a web page. Cookies allow the website, among other things, to store and retrieve information about the browsing habits of the user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize the user.

The user has the option of preventing the generation of cookies by selecting the corresponding option in their browser program. You can obtain more information by reading our Cookies Policy.

Likewise, the user is informed that this website uses Google services. These services share information with Google. Google uses the information to provide, maintain and improve its services, develop new services, measure advertising effectiveness, protect users from fraud and abuse, and customize the content, measurement, and ads that appear on Google or our website.

You can learn more about the processing and uses of this data by accessing Google’s privacy policy. There you can learn more about how Google processes data for each of these purposes, learn more about Google ads, how your information is used in the context of advertising, and how long Google stores this information.